FAQs

I forgot my user ID and password. How can I retrieve it?

You can retrieve your user name and/or reset your password by clicking on the Login link on the menu. On the login screen, click on the "Forgot your User ID or password?" link below the login fields at the bottom of the login box. If you've forgotton your user name, you can still retrieve it by entering your email address in the field provided. The email address must match the one stored in your profile. Passwords cannot be retrieved, however you can reset your password by clicking the link in the email you receive when you request a password reset.